Customer Testimonials
At DeNooyer Chevrolet, our greatest honor is earning the trust of each person who walks through our doors. We take pride in creating a car-buying and service experience that feels personal, transparent, and respectful. The testimonials below reflect how our team lives our mission — “to earn trust, inspire loyalty and build lasting relationships.”
Many customers comment on the thoughtful way our sales team listens, explains vehicle options clearly, and patiently guides everyone — whether they’re a first-time buyer or returning family. They feel comfortable, empowered, and confident; not rushed, overlooked, or pressured.
In the service lane too, drivers consistently say our advisors keep them informed, respect their time, and treat their vehicles as if they were their own. From routine maintenance to more involved repairs, the feedback highlights the honesty, follow-through and welcoming atmosphere our technicians and support team provide.
What sets us apart? People frequently point out how our staff makes them feel like more than a transaction. Whether arranging a custom part, walking through financing or tailoring the buying process for out-of-town customers, the care shines through. It’s this kind of genuine connection that turns one-time visits into long-term relationships.
We’ve heard it again and again: families return for their second, third, or even fifth vehicle. They refer friends and tell others because of how positive their experience is from start to finish. Their praise reminds us that it’s not just about cars — it’s about trust, service and community.
If you’re searching for an automotive partner who values your time, your questions and your comfort, DeNooyer Chevrolet is here. Our customer testimonials speak for themselves — and we look forward to adding your story next.
Rich was great to work with. Love my new truck.
The staff did a great job explaining the work needed, the price point was within my expectations, and the service was performed quick and efficiently. My customer service rep Ryan Hamet always ensures i have a good visit, as long as he is there i will continue bringing my vehicle to Denooyer.
I had a 9am appointment for an oil change. I also requested the complimentary car wash. I was told it would be a little over an hour. My car was finally ready at 11am. I didn't even get my car washed. Waiting 2 hours for a scheduled oil change was ridiculous. I didn't say anything about the time spent there or my car not getting washed because I just wanted to leave. Not impressed.
Thanks so much to Ryan Hamatt as he was so very helpful during my visit this week. My older Chevy again works like a charm. His professional approach to helping me each visit is so appreciated! Thanks Ryan!
Met with Bryan yesterday to start looking for a different truck. He found one that fit my needs perfectly. This purchase is just the latest of a long line from this dealership.
Had such a pleasant experience working with David for our new to us vehicle. He was knowledgeable giving us straight answers and personal opinions. Upon purchasing, he and Paul were not just helpful, they were accommodating to our needs. Highly recommended!
Worst experience ever! They Said my truck CAME with a 12month,12000 mile warranty and said nothing about it costing almost $3000 I would have passed on this crappy warranty for $3000 until the credit union contacted me and inform me they charged me for the warranty and it was not included like they said and when I contacted them they keep giving me the run around and brush off what was supposed to be $13,500 out the door turned out to be $17,000. They are untruthful shady crooks BEWARE!
I've been using the service department for a couple years now. But the experience i had today was the best. With work and scheduling I believe Olivia Walter went above and beyond my expectations. Thanks again Olivia ill be talking with you on my next maintenance needs.
Good if you wanna pay $140 for wipers blades. Or, how about $175 for them to plug the OBD II scanner in? This is in regard to the service department. At least it was a quick 15 minutes, but somehow that was $40 in labor.
Friendly and knowledgeable staff.
Great service with Grinder of the week aka: Meghan Seng. She is very knowledgeable of all the cars available and was a pleasure to work with. Would highly recommend Denooyer and Meghan for your next car purchase.
Dropped off my Silverado for an oil change. Worked with Ryan, who was up front about pricing, friendly and courteous.
I have been with DeNooyer since I was 21 and I got my first car there which was a 2014 Malibu. I’m 28 now and I can just say I always love appreciate their service. I bought a ‘27 Equinox and Leslie did an amazing job!! I appreciate her and Paul so much for getting me together.
Friendly and knowledgeable salesman. No hassle pricing. I had many finance options to choose from. Everything went real smooth.
I have had an amazing experience dealing with the service department with Denoyer Chevrolet on Stadium. We were referred to them by another local smaller business that was unable to figure out the problem with our Chevy Camaro. Denoyer never gave up trying, and they have been successful! Their Communication was great the entire time!! I highly recommend this location.
We received outstanding service and advice from the salesman and finance person. Highly recommend this dealership.
Denooyer Chevrolet has been the only place that I have leased my cars from. The staff always work very hard to make sure you get what you are looking for!
I had the best experience here. Working with Ryan and Corey was so easy and turned the stressful process into such a peaceful process. My financial situation changed last minute and Ryan still found me a car within my means. Most people think of salesman as pushy and Ryan was the complete opposite. Not to mention just the welcoming you feel when you walk in the building everyone is just so friendly and ready to help anyway they can. I would 100% recommend DeNooyer to anyone.
Big man Vinny helped me out of a bad situation with vehicles and I have no complaints whatsoever from how welcoming and helpful he was.
Bryan did a great job!
Bryan was the best to work with, super knowledgeable and helpful of any questions we had during the purchase process.
Easy to work with and knowledgeable of the vehicle we were purchasing. Super responsive to all questions we had as well!
Thet are very helpful and quick! Helped me find a great car to replace my lemon.
Ryan, my service agent was great. However not only did they misdiagnose the issue with my car and charged me thousands but their communication was poor and I ran into very rude customer service. They reached out to me asking how it went, when I said not well, they quit responding. Go figure? Don’t waste your money here. **addendum** they righted their wrongs and corrected the issues. They definitely earned a good review!
I've always had a wonderful experience here. They are knowledgeable and professional. Spencer is a great advisor to work with, and every technician I've had has done a great job. Thank you for keeping me and my vehicle safe!
Dan is the man.
Dan, I just wanted to take a minute to tell you how genuinely grateful I am for you. Every single time I need help with my car, you go above and beyond. You keep me informed every step of the way, you take care of things quickly, and most importantly, you make me feel like I’m actually cared about; not just another customer walking through the door.
That kind of kindness is rare. You have such a huge heart, and the way you treat people says so much about the kind of man you are. ... Read More Facebook - Aug 20, 2026
We talked with several people through this whole experience and everyone was beyond helpful with responses!! Thank you Vincent, Richard and Cory for helping us get into our new traverse. Even had another gentleman named Ryan that came out to check on us as we were waiting for our vehicle. Everyone was beyond thorough with explaining our new car and helping us feel comfortable. We will be back!
This is a great company to purchase a vehicle from. Meghan was very professional and kind. Paul was very informative regarding available warranty options. 5 stars!
Update 2: Since they failed to respond to me, I asked General Motors for help. Instead of address where they fell short and take accountability, they respond with "At this time, they are unwilling to address any further concerns regarding your vehicle. They advised that they have extended all the courtesy and assistance available and recommended that you seek service at another dealership of your choosing." No, DeNooyer definitely did not extend all courtesy (they did not even return my call when they asked me to call and I left a message), and instead of make things right they ... Read More Google - Aug 12, 2026
This review/rating is for the service department and my recent near miss of a catastrophe involving loose and missing bolts on my axle.
Great experience and love my new car! Josh was great to work with.
Bryan Vanniman was awesome in searching for a vehicle that had the features I was looking for. I’m excited to learn and use the new features this car offers. Everyone at DeNooyer is very friendly and competent and go out of their way to meet my needs. I know I have a lot to learn about what the car offers and that Bryan and DeNooyer are always available to help me understand all the new features.
David was an amazing salesman to work with! He was very accommodating with my crazy work schedule and made sure I was taken care of from start to finish. Thank you David for making my first time experience smooth and stress free! I could not recommend him more. So so happy with my new Chevy Blazer!
I only submit reviews when I feel like they are deserved, and I just want to give a big thank you to Olivia and the rest of the team for taking good care of me and my old beat up truck. Needed a small recall done on my Silverado, and when I called to set up the appointment... I couldnt believe how attentive she was to scheduling a job that is essentially profitless to the dealership by taking the time to make sure I understood an extremely rare but potential damage that could occur during the process and addressing the ... Read More Google - Jul 28, 2026
We can’t say enough good things about our experience working with Leslie Becker at DeNooyer Chevrolet in Kalamazoo. Right from the top, she was incredibly responsive, patient, and genuinely easy to talk with. Leslie walked us through every single step — making sure we felt comfortable asking numerous questions. That kind of clear, no-pressure communication is rare, and it made the entire process smooth and stress-free. A big thank you as well to the finance manager and service department for their roles toward a great purchase. They really do follow the Golden Rule: “Treat others the way you would like ... Read More Google - Jul 27, 2026
David Russell did an excellent job helping us with our new Chevy Silverado. We weren’t looking forward to dealing with a salesperson and spending several hours of our day working through/finalizing everything, but he surprised us. It was the smoothest & quickest process we’ve ever experienced. He was kind, knowledgeable and honest. We highly recommend working with David if you are looking for a new vehicle!
Didn’t end up buying my car through them, but worked with Leslie and she was very knowledgeable and fun to work with. Highly recommend!
When you're traveling with your kids and camper, the last thing you expect is transmission trouble. I walked into the shop with no appointment, stressed and unsure of what was ahead.
Ryan in the service department was absolutely amazing. From the moment we arrived, he kept us informed every step of the way. The communication was excellent, the pricing was fair and competitive, and they had us back on the road much faster than we ever expected.
What stood out the most was the compassion they showed our family. They understood our situation, accommodated our extra requests without hesitation, ... Read More Google - Jul 10, 2026
Great experience at DeNooyer! They even had a bow to match me! Thank you Meghan and Cory for your help!!
Great experience. No pressure to buy, they want to find the right car for you.
Bryan Vanniman went above and beyond to help my husband get me the care that we looked everywhere for. Would 100% use him again to purchase another vehicle. Thank you Bryan again. You are amazing.
I’ll start by saying David Russell makes car buying easy. I reached out to him looking for a specific truck to match my wants and needs and he worked late nights and weekends to find me the truck fit for me. DeNooyer and David will forever have my business!
Great car wash!
David Russell & Cory were so helpful in getting me a new lease. Always a pleasure to deal with them
Stuart MacDonald was easy to work with and the finance team works miracles!
David Russell provided me amazing service. The process was extremely thorough and quick.
I'm so excited I can't believe these people here are like wow. I can't stop crying and laughing 😭 and laughing nothing but joy. Cory and josh.s they're my go to guys for now on. Denooyer Chevrolet. I love ❤️ you all. Thank you. 😊
David Russell helped make this process feel less stressful. Great customer service
Meghan Seng was very welcoming, honest and beyond helpful! If you desire to drive a Chevy, ask for Meghan at DeNooyer! I had best customer service experience.
What a wonderful experience with Leslie B. at this location. I have always stuck with Chevy, and Denooyer is without doubt the best Chevy dealership out there! I appreciate the genuine help and care provided by Leslie, while also being flexible and patient. Thank you for the great service!
Fantastic dealer. While we've never bought a car there, we take all of our Chevy and GM vehicles there for service. They've always been reasonable, honest, and friendly. Offering pick up and drop off service is a very nice perk too. Very happy to have them nearby.
𝚆𝚘𝚗𝚍𝚎𝚛𝚏𝚞𝚕 𝚎𝚡𝚙𝚎𝚛𝚒𝚎𝚗𝚌𝚎 𝚊𝚗𝚍 𝚐𝚛𝚎𝚊𝚝 𝚜𝚊𝚕𝚎𝚜 𝚖𝚊𝚗.
Paul and David definitely worked their magic and made it happen! Super thankful for that! I highly recommend them for anyone looking for a vehicle.
Best customer service Bryan best salesman and Corey great Finance man. Best prices in Southwest Michigan
I’ve been a loyal customer here for over 10 years and a big reason why is people like David. He is so awesome and genuinely caring and took the time to understand exactly what I needed and got me into the perfect vehicle at the right price point. This whole team takes such good care of you. I couldn’t be happier!
Another great experience with Denooyer. Shout out to David Russel in sales, Cory in financing, and Ryan Denooyer (owner) who still takes the time to check in with customers on their experience. Customer service like this seems to be getting rare but not at Denooyer. Thanks men. The new truck is great as well!
Everyone made us feel comfortable and this is the second time we have done business with Brian and will continue to do so.
I appreciate Ryan H. letting me know what services are required on my vehicle. I always follow GM service recommendations to get the most out of my vehicles. I am always comfortable at DeNooyer.
I can’t say enough good about the experience we received from David Russell and his team here at DeNooyer! 100% Satisfaction!!
BRYAN V Was awesome. He was able to get me my dream car even though it was 900 miles away in another state.
Took my vehicle in for oil change, tire rotation, and alignment check. Waited for 3.5 hours. Slow service and service advisors that don’t communicate correctly.
As a first time buyer with this dealership I was very impressed with David R's professionalism. He was very helpful and I will be back in the future!
Clean, personable and a great experience for all, we have purchased several vehicles from DeNooyer Chevrolet and will continue to do so in the future
David and Leslie helped me get into a newer truck very good nice people very fast easy process the whole dealer made me feel very welcomed
Our whole experience at DeNooyer from start to finish was excellent. Leslie and Cody were exceptionally helpful, kind, and professional. They took the stress and anxiety out of the vehicle buying/financing experience. 🙂
Very friendly professional to work with.They have your best interest in mind to get the deal your looking for.
This dealer ship is very well organized and knows how to treat customers will not go anywhere else
Denooyer Chevrolet always does a great job on our vehicles. They will keep my business for years to come.
We have always had great service and purchasing experience at DeNooyer. Appreciate the positive experiences.
I highly recommend David. He listens, cares, and genuinely wants to meet his clients wishes.
Bryan and Paul helped me lease my new Trailblazer and made it a very smooth process! They really helped lay out the different options and benefits for buying and leasing, making it so much easier to make the right decision for my family and finances. I would send any of my family or friends to work with them!
Bryan gave great advice when making a decision. He didn’t put pressure to purchase and gave a straight forward offer without added fees.
Dave was a great salesman to work with. He helped us a ton with financial support and information.
This was my first time at this dealer and it will be my last. Short story: I am very unhappy with the lack of customer service and attitude provided by Mario and T’Sean. They both spoke to me like I was an idiot. When picking up the car Spencer was very nice.
Whole story:
My husband and I just moved to Kalamazoo. We bought a new Chevy Traverse in 2024. The service brake pad monitor sensor light was popping up on the dashboard. On the screen it said the front brakes needed to be replaced. On the app it stated ... Read More Google - Jan 12, 2026
Bryan VanNiman and the team at DeNooyer were great! Found my dream SUV and made it happen! No pressure, just 100% helpful customer service! We’ve worked with Bryan for years and hope to continue in the future!
I got a call first thing in the morning asking what they were doing with my car, implying I didn’t tell them, when I knew I HAD written it on the drop off form. My submission was ON the payment page when I paid for service so they DID receive it…
I knew the tire pressure sensor wasn’t working but not interested in the fix today, just to look at what was causing the check engine light as I’ve only had this car for three months. I was originally quoted 1300$ for an issue that they said they ... Read More Google - Dec 25, 2025
Waiting on a call back for a week and a half now and keep calling and calling leaving voicemails and no response. Even had someone reach out in a text to “see how they did” told him he said he would look into it and nothing. You want to be reviewed but suck at calling people back.
I want to thank David Russell for everything he was so amazing with helping me buy my new car. He walked me through everything show me all the features on my vehicle. He also help me with switching my insurance over. He is so awesome. I would rate him a 10 if I had to rate him. Thank you David for all you did for me I’m so in love with my new vehicle. I definitely would recommend anyone to ask for him.
They do a good job and are really nice people to work with. I feel that in both their sales and service departments they make sure the job is done well and at a fair price.
I came in for certified service after my check engine light came on and I honestly was not impressed. I checked in with Dan, who struck me as the kind of guy whom I should be weary of his smile, but didn’t let it bother me much. Given I was under certified warranty, I wasn’t expecting to have any charges, but he told me I would have to pay for the inspection and likely the service as my bumper to bumper was expired. This information turned out to be false, which was perfectly okay, but I was very ... Read More DealerRater - Nov 4, 2025
Had my truck a week pulled the engine code before I dropped it off had a u1345 code for a failed air shutter and they replaced the fuel cooler then they call and say that didn't fix so the 2nd attempt they replace the air shutter all in all payed almost $900 should of only payed around $600 there mechanics are a joke never again.
Excellent customer service, Bryan was great to work with. Appreciated the car tutorial and the ability to find the exact model I wanted.
Great people to work with. Ryan and Dave did a great job showing us options to fit our needs!
Always friendly and helpful people to deal with. Will always explain the repairs and maintenance and what will be needed in the future.
My husband and I love DeNooyer and working with Bryan VanNiman for all our car buying needs!
Sales department for pre owned cars here was rude with there tone and words absolutely appalling I was wanting a car off there lot. Will not be going here ever thank you for the disrespectful hospitality.!.
